![]() ![]() User reports indicate no current problems at BT BT (British Telecom) offers IT services to organizations in North America. If the PON and LOS lights are still both flashing, disconnect the power cable, wait a few moments, reconnect the power cable and then wait a few more minutes for the power. Check that the thin white fibre optic cable is fully inserted. Live Outage and Reported Problems Map …Check if anything, such as network maintenance, is affecting internet performance by viewing BT Service Status. Fix broadband problems in my new homeVisit the Downdetector Methodology page to learn more about how Downdetector collects status information and detects problems. Report damage or a safety concern Broadband problems with new homes Having trouble with broadband or phone in your new-build home? Here are some things you can try. Fix broadband problems in my new home Report damage or safety problems If you've noticed damaged Openreach equipment (like a street cabinet) or a safety issue, let us know. ![]() eBay is not affiliated with or endorsed by YouView.Openreach service status Report damage or safety problems If you've noticed damaged Openreach equipment (like a street cabinet) or a safety issue, let us know.
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